Service Guarantee
Book with confidence. Every service on Servantana is backed by our comprehensive satisfaction guarantee.
Our Promise to You
If your service doesn't meet your expectations, we'll make it right — whether through a free re-service, partial refund, or full refund.
What's Covered
No-Show Protection
If your service provider doesn't show up, you'll receive a full refund and priority rebooking.
Incomplete Work
If the job isn't finished as agreed, we'll arrange for completion or provide a refund.
Quality Guarantee
Not satisfied with the quality? We'll send another professional or refund your payment.
Property Protection
Damage caused by the service provider during work is covered up to $1,000.
Professional Standards
All providers must maintain professional behavior. Report any issues for immediate action.
How It Works
Report the Issue
Submit a claim within 7 days of your service with details about what went wrong.
Quick Review
Our team reviews your claim and contacts the service provider within 24 hours.
Get Resolution
Receive a re-service, credit, or refund based on your situation — usually within 48 hours.
Terms & Conditions
- Claims must be submitted within 7 days of the service date
- Only applies to services booked and paid through Servantana
- Photo or video evidence may be requested to process claims
- One claim allowed per booking
Ready to book with confidence?